Customer Service Policy

These Terms of Service govern the use of eddiebaurlink.com and purchases made through our online store.

By using the website or placing an order, you agree to comply with these Terms.

1. Store Information

eddiebaurlink is an independently operated online retail website serving customers in the continental United States.

Business Name: eddiebaurlink
Address:
1049 Lindsey Cir
Belton, TX 76513
United States
Email: support@eddiebaurlink.com
Phone: +1 801-210-8798
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET

2. Independent Operation and Brand References

eddiebaurlink is an independently operated online retailer.

Unless expressly stated otherwise on a particular product or page, eddiebaurlink is not an official website, subsidiary, or representative of another brand and does not claim to be an authorized partner of another brand.

Any third-party brand names that may appear in product information are used only to accurately identify the applicable products or their manufacturers where appropriate.

Customers should rely on the information presented on the individual product page and the terms of their purchase.

3. Products

We make reasonable efforts to provide accurate product descriptions, images, sizes, colors, prices, and availability.

Product appearance may vary slightly depending on the customer's device or display settings.

Product availability may change without notice.

4. Orders

When a customer submits an order, the order information is sent for processing.

An order may be subject to payment authorization, inventory availability, address verification, and other ordinary transaction checks.

If an order cannot be fulfilled, we will contact the customer using the information supplied with the order and provide the applicable resolution.

5. Payment

The payment methods currently accepted through our checkout include:

Visa;
MasterCard;
PayPal.

Customers should complete payment through the checkout process provided on the website.

6. Shipping

Orders are generally processed within 1–2 business days.

Standard domestic delivery generally takes approximately 3–5 business days after shipment.

Standard shipping is currently free for eligible domestic orders.

For full information, please review the Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 calendar days from delivery.

Returned merchandise should be unused and remain in its original condition and packaging when applicable.

Approved returns receive free return shipping and are not subject to a restocking fee.

After an approved return is received and reviewed, refunds are generally processed within 1–2 business days and returned to the original payment method.

The payment provider or financial institution may require approximately 7–10 business days after processing for the refund to appear.

8. Website Use

The website may be used only for lawful purposes.

Users must not attempt to:

Gain unauthorized access to website systems;
Interfere with normal website operation;
Introduce malicious software;
Use the website for fraudulent activity;
Submit false information for an unlawful purpose;
Abuse customer-service or return procedures.

9. Intellectual Property

Content displayed on the website, including text, photographs, graphics, design elements, and other materials, may be protected by applicable intellectual-property laws.

Users may not reproduce or commercially use such content without appropriate authorization.

10. Privacy

Our handling of personal information is described in our Privacy Policy.

The website is intended for users who are 18 years of age or older.

11. Third-Party Services

Certain website functions may depend on third-party services, including payment providers, shipping providers, hosting services, analytics providers, and other operational partners.

Third-party services may be subject to their own terms and policies.