Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at:

support@eddiebaurlink.com

Please contact us before sending any items back. We will provide the return instructions and return address after your request has been approved.

Items sent back without prior authorization will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and provide an appropriate solution.

Exceptions / Non-returnable Items

Certain items cannot be returned, including customized products, personalized items, perishable goods, and items that cannot be resold due to hygiene or safety reasons.

Sale items and gift cards cannot be returned.

Exchanges

If you need to exchange an item, please contact us first. We will provide instructions after reviewing your request.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days.

If you have any questions regarding refunds or returns, please contact:

support@eddiebaurlink.com